If you have a technical problem or if your machine is misbehaving, we have friendly support standing by to provide free expert care to get you and your machine back on track.
We do our best to get back to you as soon as possible and offer email service Monday-Saturday. You should receive a response in 24 hours. We also schedule phone support sessions as needed. Start a ticket with us, and if we can't resolve it quickly via email, we'll be happy to talk to you.
The Warranty of FLASHFORGE is 6 months. Flashforge offer free replacement during warranty.
Returns are possible only on unused items, within 7 days of receipt. We will provide parts or service on items that prove to be defective from the time of manufacture, and we'll work with you to get your printer running again!